| Website (1) | Call center (2) | Ticket desk (3) | ||
|
Ticket issuance cost (per traveler and per flight) (roundtrip = 2 flights) |
$0 | $25 | $25 | |
| Ticket modification fee | BEE LIGHT |
change not permitted* |
||
| BEE LIGHT + | change permitted with $200 fees* | |||
| BEE SMART | change permitted with $125 fees* | |||
| BEE FLEX | change permitted free of charge* | |||
| YOUTH | change permitted free of charge* | |||
| PREMIUM LIGHT | change permitted with $195 fees* | |||
| PREMIUM SMART | change permitted with $125 fees* | |||
| PREMIUM FLEX | change permitted free of charge* | |||
| Cancellation fees/Refund | BEE LIGHT | ticket is non refundable** | ||
| BEE LIGHT + | ticket is non refundable** | |||
| BEE SMART | ticket is non refundable** | |||
| BEE FLEX | ticket is refundable** | |||
| YOUTH | ticket is refundable with 50$ penalty (per flight)** | |||
| PREMIUM LIGHT | ticket is non refundable** | |||
| PREMIUM SMART | ticket is non refundable** | |||
| PREMIUM FLEX | ticket is refundable** | |||
| Additional service fees (add services) | $0 | $8 | $8 | |
*A fare adjustment may be necessary if there are no more tickets available in your initial booking fare class.
**For tickets purchased before August 17, 2022 you'll receive a non refundable voucher that is valid for 1 year after its issue date.
(1). Website: www.frenchbee.com
(2). Call center: 1 833 376 7158 (toll free number)
(3). Available at Paris Orly and Reunion Island Airport (French bee boutique) and the French bee boutique in Saint-Pierre on Reunion Island.
Ticket issuing fees and additional service fees are not refundable.