|Website (1)||Call center (2)||Ticket desk (3)|
Ticket issuance cost (per traveler and per flight)
(roundtrip = 2 flights)
|Ticket modification fee||BASIC||
change not permitted*
|BASIC +||change permitted with $195 fees*|
|SMART||change permitted free of charge*|
|PREMIUM||change permitted free of charge*|
|Cancellation fees/Refund||BASIC||ticket is non refundable**|
|BASIC +||ticket is non refundable**|
|SMART||ticket is non refundable**|
|PREMIUM||ticket is refundable with $65 fees per flight**|
|Additional service fees (add services)||$0||$8||$8|
*A fare adjustment may be necessary if there are no more tickets available in your initial booking fare class.
**For tickets purchased before August 17, 2022 you'll receive a non refundable voucher that is valid for 1 year after its issue date.
(1). Website: www.frenchbee.com
(2). Call center: 1 833 376 7158 (toll free number)
(3). Available at Paris Orly and Reunion Island Airport (French bee boutique) and the French bee boutique in Saint-Pierre on Reunion Island.
Ticket issuing fees and additional service fees are not refundable.