If you're departing from Orly and leave something behind at the airport, you'll need to visit the airport's website to claim it.
If you arrive at Orly and have left something on the plane, you have two options:
- ask directly at the lost and found office in Orly 4 upon arrival;
- visit https://troov.com, where passengers can retrieve their belongings.
You will be responsible for the shipping costs if you cannot go to Orly to pick up these items.