Reservations & tickets

Reservations

• I lost my reservation confirmation. Can you send me a new ticket?
• How do I make a “Train + Air” reservation?
• How do I make a reservation for 10 people or more?

Changes & cancellations

• Can I change my ticket?
• Is my ticket refundable?
• I made a mistake in my name at the time of booking, may i still modify it?
• How do I purchase cancellation insurance?

Prices and fares

• How can I be informed of your best offers and deals?
• How do I find the best fares?